Towards Industrial Strength Business Performance Management

Business performance management today does not possess a rigorous and grounded engineering methodology capable of delivering reliably measured values to backing up decision making. Much more it is the art of executive gurus who listen to their backbone experience and take their decisions using intuitive and heuristic approaches. This vagueness appears to be one of the main reasons for current dissatisfaction in industry. In this paper we express our vision of how a rigorous engineering methodology for business performance management in engineering design may look like. Our research work in PSI1 and PRODUKTIV+2 projects strongly suggests that the underlying modeling framework has to be holonic. We consider that the solution has to: (i) be based on a sound Domain ontology of performance; (ii) use dynamic distributed planning technique and simulations to predict the performance of a design system; (iii) use the methodology which is sensitive to the specificities of a particular design system.